“I had a patron come in and try to fill out an application for Home Depot. He worked as a person who laid floors all his life and he was out of work. He owned his own home. He never had to use a computer in his life. I helped him to fill out the online application. He was in tears saying he was going to lose his house and just wanted a job and why can’t he just talk to someone. Our Pacifica Libraries are a lifeline to people who do not know how to use computers or fill out online applications. We help people every day with the digital divide.”
— Paula Teixeira, California
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